Free Shipping to the United States & Canada

Store Policies

About TruFaux Jewels

TruFaux Jewels is owned and operated by me, Barbara Schwartz, and is located at 2255B Queen St. East, Suite #408, Toronto, Ontario, M4E 1G3, Canada. I sell high-quality vintage costume jewelry and accessories via this website and also by appointment in the Toronto area. In addition, I provide a jewelry identification service, which I call a Jewelry Box Audit. Gift cards are also available for purchase.

Buying from Me

All of the pieces on this website are vintage, which means they have been pre-owned and loved. Vintage pieces are rarely in mint condition and may show signs of age and use. I try to convey any flaws through my photographs and descriptions. Please look at the pictures and read the description, condition, and size information carefully. Size is especially important for necklaces and bracelets. If you are in doubt about a piece, please e-mail your questions by using the Contact form. I am happy to help you find the jewelry that will best suit your needs.

Orders

Prices on this site are in U.S. dollars. Canadian buyers please note: I am no longer able to accept payments in Canadian currency through my website. If you live in Canada and wish to pay in Canadian dollars, please contact me, using the Contact form, to discuss alternative payment methods. I do not charge HST or GST to Canadian residents.

Payment

You can pay directly with Visa, MasterCard, or Discover card via my SSL-secured (128-bit) server. After you have reviewed and completed your purchase, you will receive a receipt via email.

Shipping

All prices on this site include insured shipping from Toronto to an address in the U.S. or Canada. If you live elsewhere, an additional $50 (U.S. currency) will be added to your purchase automatically. All packages are shipped via Canada Post Xpresspost with tracking and insurance. Your signature is required upon delivery.

Returns

Products purchased in-person may not be returned. If you wish to return a product purchased via this website, you must contact me by using the Contact form within three calendar days of receipt of the item for my return authorization. Items must be returned in the same condition as shipped, sent fully insured and with tracking and delivery confirmation, and received by me within 14 calendar days from your notice of return. I will then issue a refund to the credit card used for your purchase, minus my cost for postage and insurance. Please note that any shipping or brokerage fees/additional costs charged to me in connection with a merchandise return will be deducted from your refund. You are responsible for paying for return postage. The fee paid for a personal service is not refundable.

Privacy

I take your privacy very seriously. Please see my Privacy Policy for more details.

Website Host

This website is hosted by The Wire.