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Store Policies

About TruFaux Jewels

TruFaux Jewels is owned and operated by me, Barbara A. Schwartz, and is located at 2255B Queen St. East, Toronto, Ontario, M4E 1G3, Canada. I sell high-quality vintage costume jewelry mainly via this website but also at special events and by appointment in the Toronto area.

Buying from Me

All of the pieces on my website are vintage, which means they have been pre-owned and loved. Vintage pieces are rarely in mint condition and may show signs of age and use. I try to convey any flaws through my photographs and descriptions, so please look at the pictures and read the description, condition, and size information carefully. Size is especially important for necklaces and bracelets. If you are in doubt about a piece, please e-mail your questions by using the Contact form. I am happy to help you find the jewelry that will best suit your needs.

Orders

Prices on this site are in U.S. dollars. Canadian buyers: Please note that I am no longer able to accept payments in Canadian currency through my website. If you live in Canada and wish to pay in Canadian dollars, please contact me, using the Contact form, to discuss alternative payment methods. I do not charge HST or GST to Canadian residents.

Payment

You can pay directly with Visa or MasterCard via my SSL-secured (128-bit) server. After you have reviewed and completed your purchase, you will be e-mailed a receipt.

Shipping

All prices on this site include insured shipping from Toronto to an address in the U.S. or Canada. If you live elsewhere, an additional $50 (U.S. currency) will be added to your purchase automatically. All packages are shipped via Canada Post Xpresspost with tracking. Your signature is required upon delivery.

Returns

Purchases made in-person may not be returned. If you wish to return a purchase made via this website, you must contact me by using the Contact form within three calendar days of receipt of the item for my return authorization. Items must be returned in the same condition as shipped, sent back to me fully insured, and received by me within 14 calendar days from your notice of return. I will then issue a refund to the credit card used for your purchase, minus a re-stocking fee of 20% of the purchase price. I do not refund return postage.

Privacy

I take your privacy very seriously. Please see my Privacy Policy for more details.

Website Host

This website is hosted by The Wire.